Return Policy: The only returns accepted are things that are not the right size. ie: too big or too small. No returns on custom products. For returns, you pay shipping to return and get your money refunded. Contact me at [email protected] concerning returns and I will get back to you in 1-2 business days.
Care Policy: For caring for products, since everything is hand painted, everything has to be gently handwashed and hanged out to dr. DO NOT PUT ITEMS IN WASHER OR DRYER, unless your care tag specifies that it is okay, PAINT WILL CRACK! I do not take returns on paint that is cracked from washer or dryer. Contact me at [email protected] for questions, comments and concerns regarding caring for your OSoTee product.